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Notes on the Troubleshooting and Repair of Small Household Appliances and Power Tools

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[Document Version: 2.07] [Last Updated: 05/25/1998]


Chapter 1) About the Author & Copyright

Notes on the Troubleshooting and Repair of Small Household Appliances and Power Tools

Author: Samuel M. Goldwasser
Corrections/suggestions: | Email

Copyright (c) 1994, 1995, 1996, 1997, 1998
All Rights Reserved

Reproduction of this document in whole or in part is permitted if both of the following conditions are satisfied:

  1. This notice is included in its entirety at the beginning.
  2. There is no charge except to cover the costs of copying.



Chapter 2) Introduction



  2.1) Where do you keep your dead appliances?


If you have ever tried to get a small household appliance or portable power
tool repaired, you understand why all that stuff is likely to be gathering
dust in your attic or basement closet or junk box.  It does not pay!  This
may be partially by design.  However, to be fair, it may take just as much
time to diagnose and repair a problem with a $20 toaster as a $300 VCR and
time is money for a repair shop.  It is often not even economical to repair
the more expensive equipment let alone a $40 electric heater.  The cost
of the estimate alone would probably buy at least one new unit and possibly
many more.

However, if you can do the repair yourself, the equation changes dramatically
as your parts costs will be 1/2 to 1/4 of what a professional will charge
and of course your time is free.  The educational aspects may also be
appealing.  You will learn a lot in the process.  Many problems can be
solved quickly and inexpensively.  Fixing an old vacuum cleaner to keep
in the rec room may just make sense after all.

This document provides maintenance and repair information for a large number
of small household appliances and portable power tools.  The repair of
consumer electronic equipment is dealt with by other documents in the
"Notes on the Troubleshooting and Repair of..." series.  Suggestions for
additions (and, of course, correction) are always welcome.

You will be able to diagnose problems and in most cases, correct them as
well.  Most problems with household appliances are either mechanical (e.g.,
dirt, lack of or gummed up lubrication, deteriorated rubber parts, broken
doohickies) or obvious electrical (e.g., broken or corroded connections,
short circuits, faulty heating elements) in nature.  With minor exceptions,
specific manufacturers and models will not be covered as there are so many
variations that such a treatment would require a huge and very detailed text.
Rather, the most common problems will be addressed and enough basic principles
of operation will be provided to enable you to narrow the problem down and
likely determine a course of action for repair.  In many cases, you will
be able to do what is required for a fraction of the cost that would be
charged by a repair center - or - be able to revive something that would
otherwise have gone into the dumpster - or remained in that closet until
you moved out of your house (or longer)!

Since so many appliances are variations on a theme - heating, blowing,
sucking, rotating, etc. - it is likely that even if your exact device does
not have a section here, a very similar one does.  Furthermore, with your
understanding of the basic principles of operation, you should be able to
identify what is common and utilize info in other sections to complete a
repair.

Should you still not be able to find a solution, you will have learned a great
deal and be able to ask appropriate questions and supply relevant information
if you decide to post to sci.electronics.repair (recommended), alt.home.repair,
or misc.consumers.house.  It will also be easier to do further research using
a repair textbook.  In any case, you will have the satisfaction of knowing you
did as much as you could before finally giving up or (if it is worthwhile
cost-wise) taking it in for professional repair.  With your newly gathered
knowledge, you will have the upper hand and will not easily be snowed by a
dishonest or incompetent technician.


Chapter 3) Some Tidbits


You may not realize the following:

* Virtually any table lamp can be restored to a like-new condition
  electrically for less than $5 in parts.

* The cause of a vacuum cleaner that starts blowing instead of sucking
  is likely a dirt clog somewhere.  It is virtually impossible for the
  motor to spin in the wrong direction and even if it did, the vacuum
  would still have some suction due to the type of blower that is commonly
  used.

* Many diagnoses of burned out motors are incorrect.  Very often motor
  problems are actually something else - and minor.  A truly burned out
  motor will often have died spectacularly and under adverse conditions.
  It will likely be smelly, charred, or may have created lots of sparks,
  tripped a circuit breaker or blew a fuse.  A motor that just stopped
  working may be due to worn (carbon) brushes, dirt, or a fault elsewhere
  in the appliance like a bad connection or switch or circuit - or the AC
  outlet might be bad.

* Fluorescent lamps use only 1/3 to 1/2 of the power of an incandescent lamp
  of similar light output.  With all the lighting used in an average household,
  this can add up particularly for high power ceiling fixtures.  However,
  fluorescent light color and quality may not be as aesthetically pleasing
  and fixtures or lamps may produce Radio Frequency Interference (RFI) causing
  problems with TV or radio reception.  Dimmers can usually not be used
  unless they are specifically designed for fluorescent fixtures.  Compact
  fluorescent lamps do indeed save energy but they can break just like any
  other light bulb!

* The initial inrush current to an incandescent bulb may be 10 times the
  operating current.  This is hard on switches and dimmers and is part of
  the reason behind why bulbs tend to burn out when switched on and not
  while just sitting there providing illumination.  Furthermore, an erratic
  switch or loose connection can shorten the life of an incandescent bulb
  due to repeated thermal shock.  And, these are not due to short circuits
  but bad intermittent connections.  True short circuits are less common
  and should result in a blown fuse or tripped circuit breaker.

* Bulb Savers and other devices claiming to extend the life of incandescent
  light bulbs may work but do so mostly by reducing power to the bulb at the
  expense of some decrease in light output and reduced efficiency.  It is
  estimated that soft start alone (without the usual associated reduction in
  power) does not prolong the life of a typical bulb by more than a few hours.

  Thus, in the end, these device increase costs if you need to use more or
  larger bulbs to make up for the reduced light output.  The major life cycle
  expense for incandescent lighting is not the cost of the bulbs but the cost
  of the electricity - by a factor of 25 to 50!  For example, it costs about
  $10 in electricity to run a 100 W bulb costing 25 cents over the course of
  its 1000 hour life.  However, these devices (or the use of 130 V bulbs) may
  make sense for use in hard-to-reach locations.  Better yet, consider compact
  or normal fluorescent bulbs or fixtures which last much longer and are much
  more efficient than incandescents (including halogen).

* Smart bulbs are legitimate technology with built in automatic off, dimmers,
  blink capability, and other 'wizzy' features but they burn out and break just
  like ordinary bulbs.  Thus, it hardly makes sense to spend $5 to $10 for
  something that will last 1000 to 1500 hours.  Install a proper dimmer,
  automatic switch, or external blinker instead.

* A Ground Fault Circuit Interrupter (GFCI) protects people against shock
  but does not necessarily protect appliances from damage due to electrical
  faults.  This is the function of fuses, circuit breakers, and thermal
  protectors. A GFCI *can* generally be installed in place of a 2-wire
  ungrounded outlet to protect it and any outlets downstream.  Check your
  local electrical Code to be sure if this is permitted.

* Don't waste your money on products like the 'Green Plug', magnetic water
  softeners, whole house TV antennas that plug into the wall socket, and
  other items of the "it sounds too good to be true' variety.  These are very
  effective only at transferring money out of your wallet but rarely work as
  advertised.

  - The Green Plug will not achieve anywhere near the claimed savings and may
    actually damage or destroy certain types of appliances like, guess what?:
    refrigerators and other induction motor loads.  Ever seen the demo?

    The Green Plug is supposed to reduce reactive power (V and I out of phase
    due to inductive or capacitive loads) but residential users don't pay for
    reactive power anyway, only the real power they use.  In addition, this is
    a minor concern for modern appliances.

    The demo you see in the store that shows a utility meter slowing down
    substantially when the Green Plug is put in the circuit is bogus for two
    reasons: (1) The motor being powered is totally unloaded resulting in a
    high ratio of reactive to real power.  Under normal use with a motor
    driving a load, the reduction in electricity use would be negligible.
    (2) The meter is wired to include reactive power in its measurement which,
    as noted above, is not the case with residential customers.

  - Magnetic and radio frequency water softeners are scams - pure and simple.
    They cloak absolutely useless technology in so much 'technobabble' that
    even Ph.D. scientists and engineers have trouble sorting it all out.
    The latest wrinkle adds advanced microprocessor control optimized for
    each potential mineral deposit.  Yeh, sure.

    Mention the word 'magnetism' and somehow, people will pay $300 for $2
    worth of magnets that do nothing - and then be utterly convinced of their
    effectiveness.  They forget that perhaps the instruction manual suggested
    changes in their water use habits - which was the true reason for any
    improvement.  Perhaps the magnets can be used to stick papers on the
    refrigerator once you discover they don't do anything for the water.

    BTW, the same goes for magnetic wine flavor enhancers :-).

  - Whole house TV antennas are great for picking up signals with ghosts,
    noise, and other distorting effects.  The premise that 'more is better'
    is fundamentally flawed when it comes to TV reception.  In rare cases
    they may produce a marginally viewable picture in an otherwise unfavorable
    location but these are the exceptions.  A pair of set-top rabbit ears will
    generally be superior.

  I will be happy to revise these comments if someone can provide the results
  of evaluations of any of these devices conducted by a recognized independent
  testing laboratory.  However, I won't hold my breath waiting.


Chapter 4) Basic Appliance Theory



  4.1) What is inside an appliance?


There isn't much rocket science in the typical small appliance (though that
is changing to some extent with the use of microcomputer and fuzzy logic
control).  Everything represents variations on a relatively small number
of basic themes:

* Heating - a resistance element similar to what you can see inside a
  toaster provides heat to air, liquids, or solids by convections,
  conduction, or direct radiant (IR) heat.

* Rotation, blowing, sucking - a motor provides power to move air as in
  a fan or vacuum cleaner, water as in a sump pump, or provide drive as
  in an electric pencil sharpener, food mixer, or floor polisher.

* Control - switches and selectors, thermostats and speed regulators,
  and microcomputers determine what happens, when, how much, and assure
  safe operation.


  4.2) Basic electrical principles


Relax! This is not going to be a tutorial on computer design.  Appliances
are simple devices.  It is possible to repair many appliance faults without
any knowledge beyond 'a broken wire is probably a problem' or 'this part
is probably bad because it is charred and broken in half'.  However, a
very basic understanding of electrical principles will enable you to more
fully understand what you are doing.  Don't worry, there will be no heavy
math.  The most complicated equations will be variations on Ohm's law:
V=I*R and P=V*V/R.


  4.3) Voltage, current, and resistance


If you have any sort of background in electricity or electronics, then
you can probably skip the following introductory description - or have
some laughs at my expense.

The easiest way to explain basic electrical theory without serious math
is with a hydraulic analogy.  This is of the plumbing system in your house:

Water is supplied by a pipe in the street from the municipal water company
or by a ground water pump.  The water has a certain pressure trying to
push it through your pipes.  With electric circuits, voltage is the analog
to pressure.  Current is analogous to flow rate.  Resistance is analogous
the difficulty in overcoming narrow or obstructed pipes or partially open
valves.

Intuitively, then, the higher the voltage (pressure), the higher the
current (flow rate).   Increase the resistance (partially close a valve or
use a narrower pipe) and for a fixed voltage (constant pressure), the
current (flow rate) will decrease.

With electricity, this relationship is what is known as linear: double the
voltage and all other factors remaining unchanged, the current will double
as well.  Increase it by a factor of 3 and the current will triple.  Halve
the resistance and for a constant voltage source, the current will double.
(For you who are hydraulic engineers, this is not quite true with plumbing
as turbulent flow sets in, but this is just an analogy, so bear with me.)

Note: for the following 4 items whether the source is Direct Current (DC)
such as a battery or Alternating Current (AC) from a wall outlet does not
matter.  The differences between DC and AC will be explained later.

The simplest electrical circuit will consist of several electrical
components in series - the current must flow through all of them to flow
through any of them.  Think of a string of Christmas lights - if one burns
out, they all go out because the electricity cannot pass through the broken
filament in the burned out bulb.

Note the term 'circuit'.  A circuit is a complete loop.  In order for
electricity to flow, a complete circuit is needed.

                          Switch (3)
               _____________/ ______________
              |                             |
              | (1)                         | (4)
      +-------+--------+                +---+----+
      |  Power Source  |                |  Load  |
      +-------+--------+                +---+----+
              |            Wiring (2)       |
              |_____________________________|
 
1. Power source - a battery, generator, or wall outlet.  The hydraulic
   equivalent is a pump or dam (which is like a storage battery).  The
   water supply pipe in the street is actually only 'wiring' (analogous
   to the electric company's distribution system) from the water company's
   reservoir and pumps.

2. Conductors - the wiring.  Similar to pipes and aqueducts.  Electricity
   flows easily in good conductors like copper and aluminum.  These are like
   the insides of pipes.  To prevent electricity from escaping, an insulator
   like plastic or rubber is used to cover the wires.  Air is a pretty
   good insulator and is used with high power wiring such as the power
   company's high voltage lines but plastic and rubber are much more
   convenient as they allow wires to be bundled closely together.

3. Switch - turns current on or off.  These are similar to valves which
   do not have intermediate positions, just on and off.  A switch is not
   actually required in a basic circuit but will almost always be present.

4. Load - a light bulb, resistance heater, motor, solenoid, etc.  In
   true hydraulic systems such as used to control the flight surfaces of
   an aircraft, there are hydraulic motors and actuators, for example.

   With household water we usually don't think of the load.

Here are 3 of the simplest appliances:

* Flashlight: battery (1), case and wiring (2), switch (3), light bulb (4).

* Table lamp: wall outlet (1), line cord and internal wiring (2), power
  switch (3), light bulb (4).

* Electric fan, vacuum cleaner, garbage disposer: wall outlet (1), line
  cord and internal wiring (2), power switch (3), motor (4).

Now we can add some simple control devices:

5. Thermostat - a switch that is sensitive to temperature.  This is like an
   automatic water valve which shuts off if a set temperature is exceeded.
   Most thermostats are designed to open the circuit when a fixed or variable
   temperature is exceeded.  However, airconditioners, refrigerators, and
   freezers do the opposite - the thermostat switches on when the temperature
   goes too high.  Some are there only to protect against a failure elsewhere
   due to a bad part or improper use that would allow the temperature to
   go too high and start a fire.  Others are adjustable by the user and
   provide the ability to control the temperature of the appliance.

With the addition of a thermostat, many more appliances can be constructed
including (this is a small subset):

* Electric space heater (radiant), broiler, waffle iron: wall outlet (1),
  line cord and internal wiring (2), power switch (3) and/or thermostat (5),
  load (heavy duty heating element).

* Electric heater (convection), hair dryer: wall outlet (1), line cord
  and internal wiring (2), power switch (3) and/or thermostat (5), loads (4)
  (heating element and motor).

Electric heaters and cooking appliances usually have adjustable thermostats.

Hair dryers may simply have several settings which adjust heater power and
fan speed (we will get into how later).  The thermostat may be fixed and
to protect against excessive temperatures only.

That's it!  You now understand the basic operating principle of nearly all
small appliances.  Most are simply variations (though some may be quite
complex) on these basic themes.  Everything else is just details.

For example, a blender with 38 speeds just has a set of buttons (switches)
to select various combinations of motor windings and other parts to give
you complete control (as if you need 38 speeds!).  Toasters have a timer
or thermostat activate a solenoid (electromagnet) to pop your bread at
(hopefully) the right time.

5. Resistances - both unavoidable and functional.  Except for superconductors,
   all materials have resistance.  Metals like copper, aluminum, silver, and
   gold have low resistance - they are good conductors.  Many other metals
   like iron or steel are fair but not quite as good as these four.  One,
   NiChrome - an alloy of nickel and chromium - is used for heating elements
   because it does not deteriorate (oxidize) in air even at relatively high
   temperatures.

   A significant amount of the power the electric company produces is lost
   to heating of the transmission lines due to resistance and heating.

   However, in an electric heater, this is put to good use.  In a flashlight
   or table lamp, the resistance inside the light bulb gets so hot that it
   provides a useful amount of light.

   A bad connection or overloaded extension cord, on the other hand, may
   become excessively hot and start a fire.

The following is more advanced - save for later if you like.

6. Capacitors - energy storage devices.  These are like water storage tanks
   (and similar is some ways to rechargeable batteries).

   Capacitors are not that common in small appliances but may be used with
   some types of motors and in RFI - Radio Frequency Interference - filters
   as capacitors can buffer - bypass - interference to ground.  The energy
   to power an electronic flash unit is stored in a capacitor, for example.
   Because they act like reservoirs - buffers - capacitors are found in the
   power supplies of most electronic equipment to smooth out the various
   DC voltages required for each device.

7. Inductors - their actual behavior is like the mass of water as it flows.
   Turn off a water faucet suddenly and you are likely to hear the pipes
   banging or vibrating.  This is due to the inertia of the water - it tends
   to want to keep moving.  Electricity doesn't have inertia but when wires
   are wound into tight coils, the magnetic field generated by electric
   current is concentrated and tends to result in a similar effect.  Current
   tends to want to continue to flow where inductance is present.

   The windings of motors and transformers have significant inductance but
   the use of additional inductance devices is rare in home appliances
   except for RFI - since inductance tends to prevent current from changing,
   it can also be used to prevent interference from getting in or out.

8. Controls - rheostats and potentiometers allow variable control of current
   or voltage.  A water faucet is like a variable resistor which can be
   varied from near 0 ohms (when on fully) to infinite ohms (when off).


  4.4) Ohm's Law


The relationships that govern the flow of current in basic circuits (without
capacitance or inductance - which is the case with many appliances) are
contained in a very simple set of equations known an Ohm's Law.

The simplest of these are:

                    V = I * R (1)
                    I = V / R (2) 
                    R = V / I (3)

   Where:

     V is Voltage in Volts (or millivolts - mV or kilovolts - KV).
     I is current in amperes (A) or milliamps (mA) 
     R is resistance in Ohms (ohms), kilo-Ohms (K Ohms), or mega-Ohms (M Ohms).

Power in watts (W) is equal to voltage times current in a resistive circuit
(no capacitance or inductance).  Therefore, rearranging the equations above,
we also obtain:

                    P = V * I      (4)
                    P = V * V / R  (5)
                    P = I * I * R  (6)

For example:

* For a flashlight with a pair of Alkaline batteries (3 V) and a light bulb
  with a resistance of 10 ohms, we can use (2) to find that the current
  is I = (3 V) / (10 ohms) = .3 A.  The from (4) we find that the power
  is: P = (3 V * .3 A) = .9 W.

* For a blow-dryer rated at 1000 W, the current drawn from a 120 V line
  would be: I = P / V (by rearranging (4) = 1000 W / 120 V = 8.33 A.

As noted above:

* Increase voltage -> higher current.  (If the water company increases the
  pressure, your shower used more water in a given time.)

* Decrease resistance -> higher current.  (You have a new wider pipe installed
  between the street and your house.  Or, you open the shower valve wider.)

(Note that the common use of the term 'water pressure' is actually not
correct.  The most likely cause of what is normally described as low
water pressure is actually high resistance in the piping between your
residence and the street.  There is a pressure drop in this piping just
as there would be a voltage drop across a high value resistor.)


  4.5) DC and AC


While electricity can vary in any way imaginable, the most common forms
for providing power are direct current and alternating current:

A direct current source is at a constant voltage.  Displaying the voltage
versus time plot for such a source would show a flat line at a constant
level.  Some examples:

  * Alkaline AA battery - 1.5 V (when new).
  * Automotive battery - 12 V (fully charged).
  * Camcorder battery - 7.2 V (charged).
  * Discman AC adapter - 9 VDC (fully loaded).
  * Electric knife AC adapter - 3.6 VDC.

An Alternating Current (AC) source provides a voltage that is varying
periodically usually at 60 Hz (U.S.) or 50 Hz (many other countries).
Note that 1 Hz = 1 cycle per second.  Therefore, a 60 Hz AC voltage
goes through 60 complete cycles in each second.  For power, the shape
of the voltage is a sinusoid which is the smoothest way that anything
can vary periodically between two levels.

The nominal voltage from an AC outlet in the U.S. is around 115 VAC.  This
is the RMS (Root Mean Square) value, not the peak (0 to maximum).  In simple
terms, the RMS value of an AC voltage and the same value of a DC voltage
will result in identical heating (power) to a resistive load.  For example,
115 VAC RMS will result in the same heat output of a broiler as 115 VDC.

Direct current is used for many small motor driven appliances particularly
when battery power is an option since changing DC into AC requires some
additional circuitry.  All electronic equipment require various DC voltages
for their operation.  Even when plugged into an AC outlet, the first thing
that is done internally (or in the AC adapter in many cases) is to convert
the AC to various DC voltages.

The beauty of AC is that a very simple device - a transformer - can
convert one voltage into another.  This is essential to long distance
power distribution where a high voltage and low current is desirable to
minimize power loss (since it depends on the current).  You can see
transformers atop the power poles in your neighborhood reducing the
2,000 VAC or so from a local distribution transformer to your 115 VAC
(actually, 115-0-115 were the total will be used by large appliances like
electric ranges and clothes dryers).  That 2,000 VAC was stepped down
by a larger transformer from around 12,000 VAC provided by the local
substation.  This, in turn, was stepped down from the 230,000 VAC or
more used for long distance electricity transmission.  Some long distance
lines are over 1,000,000 volts (MV).

When converting between one voltage and another with a transformer, the
amount of current (amps) changes in the inverse ratio.  So, using 230 KV
for long distance power transmission results in far fewer heating losses
as the current flow is reduced by a factor of 2,000 over what it would
be if the voltage was only 115 V, for example.  Recall that power loss
from P=I*I*R is proportional to the square of the current and thus in
this example is reduced by a factor of 4,000,000!

Many small appliances include power transformers to reduce the 115 VAC
to various lower voltages used by motors or or electrical components.
Common AC adapters - often simply called transformers or wall warts -
include a small transformer as well.  Where their output is AC, this
is the only internal component other than a fuse or thermal fuse for
protection.  Where their output is DC, additional components convert
the low voltage AC from the transformer to DC and a capacitor smoothes
it out.


  4.6) Series and parallel circuits


Up until now, we have been dealing with the series circuit - all parts
are in a single line from power source, wiring, switches, load, and
anything else.  In a series circuit, the current must be the same
through all components.  The light bulb and switch in a flashlight
pass exactly the same value of amperes.  If there were two light bulbs
instead of one and they were connected in series - as in a Christmas
tree light set - then the current must be equal in all the bulbs but
the voltages across each one would be reduced.

The loads, say resistance heating elements, are now drawn with the
schematic symbol (as best as can be done using ASCII) for a resistor.

                          Switch
               _____________/ __________________
              |                 I -->           |
              |                        ^    ^   |
              |                        |    |   / R1
              |                        |   V1   \ Load 1
      +-------+--------+               |    |   /
      |  Power Source  |                    v__ |
      +-------+--------+              V(S)  ^   |
              |                             |   / R2
              |                        |   V2   \ Load 2
              |                        |    |   /
              |                        v    v   |
              |_________________________________|

The total resistance, R(T), of the resistors in this series circuit is:

                    R(T) = R1 + R2                (7)

The voltage across each of the resistors would be given by:

                    V1 = V(S) * R1 / (R1 + R2)    (8)
                    V2 = V(S) * R2 / (R1 + R2)    (9)

The current is given by:

                    I = V(S)  / (R1 + R2)        (10)

However, another basic configuration, is also possible.  With a parallel
circuit, components are connected not one after the other but next to
one another as shown below:

                          Switch
               _____________/ ___________________________
              |                      I -->  |            |
              |                 ^           |            |
      +-------+--------+        |           / R1         / R2
      |  Power Source  |       V(S)         \ Load 1     \ Load 2
      +-------+--------+        |           /            /
              |                 v           |v I(1)      |v I(2)
              |_____________________________|____________|

Now, the voltages across each of the loads is necessarily equal but the
individual currents divide according to the relative resistances of each
load.

The total resistance, R(T), of the parallel resistors in this circuit is:

                    R(T) = (R1 * R2) / (R1 + R2)  (11)

The currents through each of the loads would be given by:

                    I1 = V(S)/R1                  (12)
                    I2 = V(S)/R2                  (13)

The total current is given by:

                    I = I1 + I2                   (14)

Many variations on these basic arrangements are possible but nearly all can
be reduced systematically to a combination of series or parallel circuits.


Chapter 5) Appliance Troubleshooting



  5.1) SAFETY


Appliances run on either AC line power or batteries.  In the latter case,
there is little danger to you except possibly from burns due to short circuits
and heating effect or irritation from the caustic chemicals from old leaky
batteries.

However, AC line power can be lethal.  Proper safety procedures must be
followed whenever working on live equipment (as well as devices which may
have high energy storage capacitors like TVs, monitors, and microwave
ovens).  AC line power due to its potentially very high current is actually
considerably more dangerous than the 30 KV found in a large screen
color TV!

These guidelines are to protect you from potentially deadly electrical shock
hazards as well as the equipment from accidental damage.

Note that the danger to you is not only in your body providing a conducting
path, particularly through your heart.  Any involuntary muscle contractions
caused by a shock, while perhaps harmless in themselves, may cause collateral
damage - there are many sharp edges inside this type of equipment as well as
other electrically live parts you may contact accidentally.


  5.2) Safety myths


For nearly all the appliances we will be covering, there is absolutely
no danger of electrical shock once the unit is unplugged from the wall
socket (not, however, just turned off, but unplugged).

You may have heard warnings about dangers from unplugged appliances.
Perhaps, these were passed down from your great great grandparents or
from local bar room conversation.

Except for devices with large high voltage capacitors connected to the
line or elsewhere, there is nothing inside an appliance to store a
painful or dangerous charge.  Even these situations are only present
in microwave ovens, fluorescent lamps and fixtures with electronic
ballasts, universal power packs for camcorders or portable computers,
or appliances with large motors.  Other than these, once an appliance
is unplugged all parts are safe to touch - electrically that is.  There
may still be elements or metal brackets that are burning hot as metal
will tend to retain heat for quite a while in appliances like toasters
or waffle irons.  Just give them time to cool.  There are often many
sharp edges on sheetmetal as well.  Take your time and look before you
leap or grab anything.


  5.3) Safety guidelines


The purpose of this set of guidelines is not to frighten you but rather to
make you aware of the appropriate precautions.  Appliance repair can be
both rewarding and economical.  Just be sure that it is also safe!

* Don't work alone - in the event of an emergency another person's presence
  may be essential.

* Always keep one hand in your pocket when anywhere around a powered
  line-connected or high voltage system.

* Wear rubber bottom shoes or sneakers.

* Wear eye protection - large plastic lensed eyeglasses or safety goggles.

* Don't wear any jewelry or other articles that could accidentally contact
  circuitry and conduct current, or get caught in moving parts.

* Set up your work area away from possible grounds that you may accidentally
  contact.

* Know your equipment: small appliances with 2 prong plugs do not use any
  part of the outside case for carrying current.  Any metal parts of the
  case will either be totally isolated or possibly connected to one side
  of the line through a very high value resistor and/or very low value
  capacitor.  However, there may be exceptions.  And, failures may occur.
  Appliances with 3 prong plugs will have the case and any exposed metal
  parts connected to the safety ground.

* If circuit boards or other subassemblies need to be removed from their
  mountings, put insulating material between them and anything they may
  short to.  Hold them in place with string or electrical tape.  Prop them
  up with insulation sticks - plastic or wood.

* Parts of heating appliances can get very hot very quickly.  Always carefully
  test before grabbing hold of something you will be sorry about later.

* If you need to probe, solder, or otherwise touch circuits with power off,
  discharge (across) large power supply filter capacitors with a 2 W or greater
  resistor of 100-500 ohms/V approximate value (e.g., for a 200 V capacitor
  use a 50 K ohm resistor).  The only places you are likely to find large
  capacitors in small appliance repair are in induction motor starting or
  running circuitry or the electronic ballasts of fluorescent fixtures.

* Connect/disconnect any test leads with the equipment unpowered and
  unplugged. Use clip leads or solder temporary wires to reach cramped
  locations or difficult to access locations.

* Perform as many tests as possible with the device unplugged.  Even with
  the power switch supposedly off, if the unit is plugged into a live outlet,
  line voltage may be present in unexpected places or probing may activate
  a motor due to accidentally pressing a microswitch.  Most parts in
  household appliances and power tools can be can be tested using only
  an ohmmeter or continuity checker.

* If you must probe live, put electrical tape over all but the last 1/16"
  of the test probes to avoid the possibility of an accidental short which
  could cause damage to various components.  Clip the reference end of the
  meter or scope to the appropriate ground return so that you need to only
  probe with one hand.

* Use an isolation transformer if there is any chance of contacting line
  connected circuits.  A Variac(tm) is not an isolation transformer!

  The use of a GFCI (Ground Fault Circuit Interrupter) protected outlet is a
  good idea but will not protect you from shock from many points in a line
  connected TV or monitor, or the high voltage side of a microwave oven, for
  example.  (Note however, that, a GFCI may nuisance trip at power-on or at
  other random times due to leakage paths (like your scope probe ground) or
  the highly capacitive or inductive input characteristics of line powered
  equipment.)  A fuse or circuit breaker is too slow and insensitive to provide
  any protection for you or in many cases, your equipment.  However, these
  devices may save your scope probe ground wire should you accidentally connect
  it to a live chassis.

* Don't attempt repair work when you are tired.  Not only will you be more
  careless, but your primary diagnostic tool - deductive reasoning - will
  not be operating at full capacity.

* Finally, never assume anything without checking it out for yourself!
  Don't take shortcuts!


  5.4) Should I unplug appliances when not in use?


There is no hard and fast rule.  Personally, I do unplug heating appliances
when I am done with them.  The quality of internal construction is not always
that great and this is a minor annoyance to avoid a possible fire hazard
should something fail or should such an appliance accidentally be left on.

BTW, electronic equipment should always be unplugged during lightning
storms since it may be very susceptible to power surge and lightning
damage.  Don't forget the telephones and computer modems as well.
This is not as much of a problem with small appliances that do not
include electronic controllers as except for direct lightning strikes,
the power switch will provide protection.


  5.5) Troubleshooting tips


Many problems have simple solutions.  Don't immediately assume that
your problem is some combination of esoteric complex convoluted
failures.  For a dead appliance, the most likely cause might just be
a bad line cord or plug!  Try to remember that the problems with the most
catastrophic impact on operation (an appliance that blows fuses) usually
have the simplest causes (a wire shorting due to frayed insulation).

If you get stuck, sleep on it.  Sometimes, just letting the problem
bounce around in your head will lead to a different more successful
approach or solution.  Don't work when you are really tired - it is both
dangerous and mostly non-productive (or possibly destructive - especially
with AC line powered appliances).

Whenever working on precision equipment, make copious notes and diagrams.
Yes, I know, a toaster may not exactly be precision equipment, but trust me.
You will be eternally grateful when the time comes to reassemble the unit.
Most connectors are keyed against incorrect insertion or interchange
of cables, but not always.  Apparently identical screws may be of differing
lengths or have slightly different thread types.  Little parts may fit in
more than one place or orientation.  Etc.  Etc.

Pill bottles, film canisters, and plastic ice cube trays come in handy for
sorting and storing screws and other small parts after disassembly.

Select a work area which is well lighted and where dropped parts can
be located - not on a deep pile shag rug.  Something like a large plastic
tray with a slight lip may come in handy as it prevents small parts from
rolling off of the work table.  The best location will also be relatively
dust free and allow you to suspend your troubleshooting to eat or sleep or
think without having to pile everything into a cardboard box to eat dinner.


  5.6) Basic hand tools


A basic set of precision hand tools will be all you need to work on
most appliances.  These do not need to be really expensive but poor quality
tools are worse than useless and can cause damage.  Stanley and Craftsman
tools are fine.  Needed tools include a selection of Philips and straight
blade screwdrivers, socket drivers, open end or adjustable wrenches of various
sizes, needlenose pliers, wire cutters, tweezers, and dental picks.

An electric drill or drill press with a set of small (1/16" to 1/4") high
quality high speed drill bits is handy for some types of restoration where
new holes need to be provided.  A set of machine screw taps is also useful
at times.

A medium power soldering iron and rosin core solder (never never use
acid core solder or the stuff for sweating copper pipes on electrical
or electronic repairs!) will be required if you need to make or replace any
soldered connections.  A soldering gun is desirable for any really beefy
soldering.  See the section: "Soldering techniques".

A crimping tool and an assortment of solderless connectors often called
'lugs' will be needed to replace damaged or melted terminals in small
appliances.  See the section: "Solderless connectors".

Old dead appliances can often be valuable sources of hardware and sometimes
even components like switches and heating elements.  While not advocating
being a pack rat, this does have its advantages at times.


  5.7) Soldering techniques


Soldering is a skill that is handy to know for many types of construction
and repair.  For modern small appliances, it is less important than it once
was as solderless connectors have virtually replaced solder for internal
wiring.

However, there are times where soldering is more convenient.  Use of the
proper technique is critical to reliability and safety.  A good solder
connection is not just a bunch of wires and terminals with solder dribbled
over them.  When done correctly, the solder actually bonds to the surface
of the metal (usually copper) parts.

Effective soldering is by no means difficult but some practice may be needed
to perfect your technique.

The following guidelines will assure reliable solder joints:

* Only use rosin core solder (e.g., 60/40 tin/lead) for electronics work.
  A 1 pound spool will last a long time and costs about $10.  Suggested
  diameter is .030 to .060 inches for appliances.  The smaller size is
  preferred as it will be useful for other types of precision electronics
  repairs or construction as well.  The rosin is used as a flux to clean
  the metal surface to assure a secure bond.  NEVER use acid core solder
  or the stuff used to sweat copper pipes!  The flux is corrosive and
  it is not possible to adequately clean up the connections afterward to
  remove all residue.

* Keep the tip of the soldering iron or gun clean and tinned.  Buy tips that
  are permanently tinned - they are coated and will outlast countless normal
  copper tips.  A quick wipe on a wet sponge when hot and a bit of solder
  and they will be as good as new for a long time.  (These should never be
  filed or sanded).

* Make sure every part to be soldered - terminal, wire, component leads -
  is free of any surface film, insulation,  or oxidation.  Fine sandpaper or
  an Xacto knife may be used, for example, to clean the surfaces.  The secret
  to a good solder joint is to make sure everything is perfectly clean
  and shiny and not depend on the flux alone to accomplish this. Just make
  sure the scrapings are cleared away so they don't cause short circuits.

* Start with a strong mechanical joint.  Don't depend on the solder to
  hold the connection together.  If possible, loop each wire or component
  lead through the hole in the terminal.  If there is no hole, wrap them
  once around the terminal.  Gently anchor them with a pair of needlenose
  pliers.

* Use a properly sized soldering iron or gun: 20-25 W iron for fine circuit
  board work; 25-50 W iron for general soldering of terminals and wires
  and power circuit boards; 100-200 W soldering gun for chassis and large
  area circuit planes.  With a properly sized iron or gun, the task will be
  fast - 1 to 2 seconds for a typical connection - and will result in little
  or no damage to the circuit board, plastic switch housings, insulation,
  etc.  Large soldering jobs will take longer but no more than 5 to 10
  seconds for a large expanse of copper.  If it is taking too long, your
  iron is undersized for the task, is dirty, or has not reached operating
  temperature.  For appliance work there is no need for a fancy soldering
  station - a less than $10 soldering iron or $25 soldering gun as
  appropriate will be all that is required.

* Heat the parts to be soldered, not the solder.  Touch the end of the solder
  to the parts, not the soldering iron or gun.  Once the terminal, wires,
  or component leads are hot, the solder will flow via capillary action, fill
  all voids, and make a secure mechanical and electrical bond.  Sometimes,
  applying a little from each side will more effectively reach all nooks
  and crannies.

* Don't overdo it.  Only enough solder is needed to fill all voids.  The
  resulting surface should be concave between the wires and terminal, not
  bulging with excess solder.

* Keep everything absolutely still for the few seconds it takes the solder
  to solidify.  Otherwise, you will end up with a bad connection - what is
  called a 'cold solder joint'.

* A good solder connection will be quite shiny - not dull gray or granular.
  If your result is less than perfect reheat it and add a bit of new solder
  with flux to help it reflow.

Practice on some scrap wire and electronic parts.  It should take you about
3 minutes to master the technique!


  5.8) Desoldering techniques


Occasionally, it will be necessary to remove solder - either excess or
to replace wires or components.  A variety of tools are available for
this purpose.  The one I recommend is a vacuum solder pump called
'SoldaPullet' (about $20).  Cock the pump, heat the joint to be cleared,
and press the trigger.  Molten solder is sucked up into the barrel of the
device leaving the terminal nearly free of solder.  Then use a pair of
needlenose pliers and a dental pick to gently free the wires or component.
Other approaches that may be used in place of or in addition to this:
Solder Wick which is a copper braid that absorbs solder via capillary
action; rubber bulb type solder pumps, and motor driven vacuum solder
rework stations (pricey).

See the document: "Troubleshooting and Repair of Consumer Electronics
Equipment" for additional info on desoldering of electronic components.


  5.9) Soldering pins in plastic connectors


The thermoplastic used to mold many common cheap connectors softens or
melts at relatively low temperatures.  This can result in the pins popping
out or shifting position (even shorting) as you attempt to solder to them
to replace a bad connection, for example.

One approach that works in some cases is to use the mating socket to stabilize
the pins so they remain in position as you solder.  The plastic will still
melt - not as much if you use an adequately sized iron since the socket will
act as a heat sink - but will not move.

An important consideration is using the proper soldering iron.  In some
cases, a larger iron is better - you get in and out more quickly without
heating up everything in the neighborhood.


  5.10) Solderless connectors


Most internal connections in small appliances are made using solderless
connectors.  These include twist on WireNuts(tm) and crimped terminal lugs
of various sizes and configurations.

WireNuts allow multiple wires to be joined by stripping the ends and then
'screwing' an insulated thimble shaped plastic nut onto the grouped ends
of the wires.  A coiled spring (usually) inside tightly grips the bare
wires and results in a mechanically and electrically secure joint.  For
appliance repair, the required WireNuts will almost always already be
present since they can usually be reused.  If you need to purchase any,
they come in various sizes depending on the number and size of the wires
that can be handled.  It is best to twist the individual conductor strands
of each wire together and then twist the wires together slightly before
applying the WireNut.

Crimped connectors, called lugs, are very common in small appliances.  One
reason is that it is easier, faster, and more reliable, to make connections
using these lugs with the proper crimping equipment than with solder.

A lug consists of a metal sleeve which gets crimped over one or more wires,
an insulating sleeve (usually, not all lugs have these), and a terminal
connection: ring, spade, or push-on are typical.

Lugs connect one or more wires to the fixed terminals found on switches,
motors, thermostats, and so forth.

There are several varieties:

* Ring lugs - the end looks like an 'O' and must be installed on a threaded
  terminal of similar size to the opening in the ring.  The screw or nut must
  be removed to replace a ring lug.

* Spade lugs - the end looks like a 'U' and must be installed on a threaded
  terminal of similar size to the opening in the spade.  These can be slipped
  on and off without entirely removing the screw or nut.

* Push-on lugs - called 'FastOns' by one manufacturer.  The push-on terminal
  makes a tight fit with a (usually) fixed 'flag'.  There may also be a latch
  involved but usually just a pressure fit keeps the connection secure.
  However, excessive heat over time may weaken these types of connections,
  resulting in increased resistance, additional heating, and a bad connection
  or melt-down.

The push-on variety are most common in small appliances.

In the factory, the lugs are installed on the wires with fancy expensive
equipment.  For replacements, an inexpensive crimping tool and an assortment
of lugs will suffice.  The crimping tool looks like a pair of long pliers
and usually combines a wire stripper and bolt cutter with the crimping
function.  It should cost about $6-10.

The crimping tool 'squashes' the metal sleeve around the stripped ends of the
wires to be joined.  A proper crimp will not come apart if an attempt is made
to pull the wires free - the wires will break somewhere else first.  It is
gas-tight - corrosion (within reason) will not affect the connection.

Crimping guidelines:

* Use the proper sized lug.  Both the end that accepts the wire(s) and the
  end that screws or pushes on must be sized correctly.  Easiest is to
  use a replacement that is identical to the original.  Where this is not
  possible, match up the wire size and terminal end as closely as possible.
  There will be a minimum and maximum total wire cross sectional area that
  is acceptable for each size.  Avoid the temptation to trim individual
  conductor strands from wires that will not fit - use a larger size lug.
  Although not really recommended, the bare wires can be doubled over to
  thicken them for use with a lug that is slightly oversize.

* For heating appliances, use only high temperature lugs.  This will assure
  that the connections do not degrade with repeated temperature cycles.
                
* Strip the wire(s) so that they fit into the lug with just a bit showing
  out the other (screw or push-on) end.  Too long and your risk interference
  with the terminals and/or shorting to other terminals.  Too short and it
  is possible that one or more wires will not be properly positioned, will
  not be properly crimped, and may pull out or make a poor connection.  The
  insulation of the wires should be within the insulating sleeve - there
  should be no bare wire showing behind the lug.

* Crimp securely but don't use so much force that the insulating sleeve
  or metal sleeve is severed.  Usually 1 or 2 crimps for the actual wire
  connection and 1 crimp to compress the insulating sleeve will be needed.

* Test the crimp when complete - there should be no detectable movement of
  the wires.  If there is, you didn't crimp hard enough or the lug is
  too large for your wires.


  5.11) Wire stripping


In order to make most connections, the plastic or other insulating covering
must be removed to expose the bare copper conductors inside.  The best
way to do this is with a proper wire stripper which is either adjustable
or has dedicated positions for each wire size.  It is extremely important
that the internal conductor (single wire or multiple strands) are undamaged.
Nicks or loss of some strands reduces the mechanical and electrical integrity
of the connection.  In particular, a seriously nicked wire may break off
at a later time - requiring an additional repair or resulting in a safety
hazard or additional damage.  The use of a proper wire stripper will greatly
minimize such potential problems.

A pen knife or Xacto knife can be used in a pinch but a wire stripper is
really much much easier.


  5.12) Attaching wires to screw terminals


Screw terminals are often seen in appliances.  In most cases, lugs are
used to attach one or more wires to each terminal and when properly done,
this usually is the best solution.  However, in most cases, you can attach
the wire(s) directly if a lug is not available:

1. The best mechanical arrangement is to put the wire under a machine screw
   or nut, lock washer, and flat washer.  However, you will often see just
   the screw or nut (as in a lamp switch or wall socket).  For most
   applications, this is satisfactory.

2. Avoid the temptation to put multiple wires around a single terminal
   unless you separate each one with a flat washer.

3. Strip enough of the wire to allow the bare wire to be wrapped once around
   the terminal.  To much and some will poke out and might short to something;
   too little and a firm mechanical joint and electrical connection may be
   impossible.

4. For multistranded wire, tightly twist the strands of stripped wire together
   in a clockwise direction as viewed from the wire end.

5. Wrap the stripped end of the wire **clockwise** around the terminal post
   (screw or stud) so that it will be fully covered by the screw head, nut,
   or flat washer.  This will insure that the wire is grabbed as the screw
   or nut is tightened.  A pair of small needlenose pliers may help.

6. Hold onto the wire to keep it from being sucked in as the screw or nut
   is tightened.  Don't overdo it - you don't need to sheer off the head
   of the screw to make a secure reliable connection.

7. Inspect the terminal connection: the bare wire should be fully covered
   by the head of the screw, nut, or flat washer.  Gently tug on the wire
   to confirm that it is securely fastened.


  5.13) Test equipment


Very little test equipment is needed for most household appliance repair.

First, start with some analytical thinking.  Many problems associated
with household appliances do not require a schematic.  Since the internal
wiring of many appliances is so simple, you will be able to create your
own by tracing the circuits in any case.  However, for more complex
appliances, a schematic may be useful as wires may run behind and under
other parts and the operation of some custom switches may not obvious.
The causes for the  majority of problems will be self evident once you gain
access to the interior - loose connections or broken wires, bad switches,
open heating element, worn motor brushes, dry bearings.  All you will need
are some basic hand tools, a circuit and continuity tester, light oil and
grease, and your powers of observation (and a little experience).  Your
built in senses and that stuff between your ears represents the most
important test equipment you have.

The following will be highly desirable for all but the most obvious problems:

1. Circuit tester (neon light) - This is used to test for AC power or confirm
   that it is off.  For safety, nothing can beat the simplicity of a neon
   tester.   Its use is foolproof as there are no mode settings or range
   selections to contend with.  Touch its two probes to a circuit and if it
   lights, there is power.  (This can also take the place of an Outlet
   tester but it is not as convenient (see below).  Cost: $2-$3.

2. Outlet tester (grounds and miswiring) - This will confirm that a 3 prong
   outlet is correctly wired with respect to Hot, Neutral, and Ground.  While
   not 100% assured of correct wiring if the test passes, the screwup would
   need to be quite spectacular.  This simple device instantly finds missing
   Grounds and interchanged Hot and Neutral - the most common wiring mistakes.
   Just plug it into an outlet and if the proper two neon light are lit at
   full brightness, the outlet is most likely wired correctly.  Cost: about $6.

   These are just a set of 3 neon bulbs+resistors across each pair of wires.
   If the correct bulbs light at full brightness - H-N, H-G - then the
   circuit is likely wired correctly.  If the H-G light is dim or out or
   if both the H-G and G-N are dim, then you have no ground.  If the N-G
   light is on and the H-G light is off, you have reversed H and N, etc.

   What it won't catch: Reversed N and G (unlikely unless someone really
   screwed up) and marginal connections (since the neon bulbs doesn't use much
   current).  It also won't distinguish between 110 VAC and 220 VAC circuits
   except that the neon bulbs will glow much brighter on 220 VAC but without
   a direct comparison, this could be missed.

   For something that appears to test for everything but next week's weather:

   (From: Bill Harnell (bharne@adss.on.ca)).

   Get an ECOS 7105 tester! (ECOS Electronics Corporation, Oak Park, Illinois,
   708-383-2505).  Not cheap, however.  It sold for $59.95 in 1985 when I
   purchased somewhere around 600 of them for use by our Customer Engineers
   for safety purposes!

   It tests for:

   Correct wiring, reversed polarity, open Ground, open Neutral, open Hot,
   Hot & Ground reversed, Hot on neutral, Hot unwired, other errors,
   over voltage (130 VAC+), under voltage (105 VAC-), Neutral to Ground short,
   Neutral to Ground reversal, Ground impedance test (2 Ohms or less ground
   impedance - in the equipment ground conductor).

   Their less expensive 7106 tester performs almost all of the above tests.

   FWIW, I have no interest in the ECOS Corporation of any kind. Am just a
   very happy customer.

3. Continuity tester (buzzer or light) - Since most problems with appliances
   boil down to broken connections, open heating elements, defective switches,
   shorted wires, and bad motor windings, a continuity tester is all that
   is needed for most troubleshooting.  A simple battery operated buzzer or
   light bulb quickly identifies problems.  If a connection is complete, the
   buzzer will sound or the light will come on.  Note that a dedicated
   continuity tester is preferred over a similar mode on a multimeter because
   it will operate only at very low resistance.  The buzzer on a multimeter
   sounds whenever the resistance is less than about 200 ohms - a virtual open
   circuit for much appliance wiring.

   A continuity tester can be constructed very easily from an Alkaline
   battery, light bulb or buzzer, some wire, and a set of test leads with
   probes.  All of these parts are available at Radio Shack.

                     AA, C, or D cell    1.5 V flashlight bulb or buzzer
                            +|  -             +------------------+
   Test probe 1  o-----------| |--------------|  Bulb or buzzer  |-------+ 
                             |                +------------------+       |
                                                                         |
   Test probe 2  o-------------------------------------------------------+

   CAUTION: Do not use this simple continuity tester on electronic equipment
   as there is a slight possibility that the current provided by the battery
   will be too high and cause damage.  It is fine for most appliances.

4. GFCI tester - outlets installed in potentially wet or outdoor areas should
   be protected by a Ground Fault Circuit Interrupter (GFCI).  A GFCI is now
   required by the NEC (Code) in most such areas.  This tester will confirm
   that any outlets protected by a GFCI actually will trip the device if there
   is a fault.  It is useful for checking the GFCI (though the test button
   should do an adequate job of this on its own) as well as identifying or
   testing any outlets downstream of the GFCI for protection.

   Wire a 3 prong plug with a 15 K ohm 1 W resistor between H and G.  Insulate
   and label it!  This should trip a GFCI protected outlet as soon as it is
   plugged in since it will produce a fault current of about 7 mA.

   Note that this device will only work if there is an actual Safety Ground
   connection to the outlet being tested.  A GFCI retrofitted into a 2 wire
   installation without a Ground cannot be tested in this way since a GFCI
   does not create a Ground.  However, jumpering this rig between the H and
   and a suitable earth ground (e.g., a cold water in an all copper plumbing
   system) should trip the GFCI.  Therefore, first use an Outlet Tester
   (above) to confirm that there is a Safety Ground present.

   The test button works because it passes an additional current through the
   sense coil between Hot and Neutral tapped off the wiring at the line side
   of the GFCI and therefore doesn't depend on having a Ground.

5. Multimeter (VOM or DMM) - This is necessary for actually measuring
   voltages and resistances.  Almost any type will do - even the $14.95
   special from Sears.  Accuracy is not critical for household appliance
   repair but reliability is important - for your safety if no other
   reason.  It doesn't really matter whether it is a Digital MultiMeter (DMM)
   or analog Volt Ohm Meter (VOM).  A DMM may be a little more robust should
   you accidentally put it on an incorrect scale.  However, they both serve
   the same purpose.  A cheap DMM is also not necessarily more accurate than
   a VOM just because it has digits instead of a meter needle.  A good quality
   well insulated set of test leads and probes is essential.  What comes with
   inexpensive multimeters may be too thin or flimsy.  Replacements are
   available.  Cost: $15-$50 for a multimeter that is perfectly adequate for
   home appliance repair.

   Note: For testing of household electrical wiring, a VOM or DMM can indicate
   voltage between wires which is actually of no consequence.  This is due to
   the very high input resistance/impedance of the instrument.  The voltage
   would read zero with any sort of load.  See the section: "Phantom voltage
   measurements of electrical wiring".

Once you get into electronic troubleshooting, an oscilloscope, signal
generator, and other advanced (and expensive) test equipment will be useful.
For basic appliance repair, such equipment would just gather dust.


  5.14) Getting inside consumer electronic equipment


Yes, you will void the warranty, but you knew this already.

Appliance manufacturers seem to take great pride in being very mysterious
as to how to open their equipment.  Not always, but this is too common
to just be a coincidence.

A variety of techniques are used to secure the covers on consumer
electronic equipment:

1. Screws.  Yes, many still use this somewhat antiquated technique.
   Sometimes, there are even embossed arrows on the case indicating
   which screws need to be removed to get at the guts.  In addition to
   obvious screw holes, there may be some that are only accessible when a
   battery compartment is opened or a trim panel is popped off.

   These are almost always of the Philips variety though more and more
   appliances are using Torx or security Torx type screws.  Many of these
   are hybrid types - a slotted screwdriver may also work but the Philips
   or Torx is a whole lot more convenient.

   A precision jeweler's  screwdriver set including miniature Philips
   head drivers is a must for repair of miniature portable devices.

2. Hidden screws.  These will require prying up a plug or peeling off
   a decorative decal.  It will be obvious that you were tinkering - it
   is virtually impossible to put a decal back in an undetectable way.
   Sometimes the rubber feet can be pryed out revealing screw holes.  For
   a stick-on label, rubbing your finger over it may permit you to locate
   a hidden screw hole.  Just puncture the label to access the screw as this
   may be less messy then attempting to peel it off.

3. Snaps.  Look around the seam between the two halves.  You may (if you are
   lucky) see points at which gently (or forcibly) pressing with a screwdriver
   will unlock the covers.  Sometimes, just going around the seam with a butter
   knife will pop the cover at one location which will then reveal the
   locations of the other snaps.

4. Glue.  Or more likely, the plastic is fused together.  This is particularly
   common with AC adapters (wall warts).  In this case, I usually carefully
   go around the seam with a hacksaw blade taking extreme care not to go
   through and damage internal components.  Reassemble with plastic electrical
   tape.

5. It isn't designed for repair.   Don't laugh.  I feel we will see more
   and more of this in our disposable society.  Some devices are totally
   potted in Epoxy and are 'throwaways'.  With others, the only way to open
   them non-destructively is from the inside.

Don't force anything unless you are sure there is no alternative - most
of the time, once you determine the method of fastening, covers will
come apart easily.  If they get hung up, there may be an undetected
screw or snap still in place.

When reinstalling the screws, first turn them in a counter-clockwise direction
with very slight pressure. You will feel them "click" as they fall into the
already formed threads.  Gently turn clockwise and see if they turn easily.
If they do not, you haven't hit the previously formed threads - try again.
Then just run them in as you normally would. You can always tell when you
have them into the formed threads because they turn very easily for nearly
the entire depth.  Otherwise, you will create new threads which will quickly
chew up the soft plastic.  Note: these are often high pitch screws - one turn
is more than one thread - and the threads are not all equal.

The most annoying (to be polite) situation is when after removing the
18 screws holding the case together (losing 3 of them entirely and mangling
the heads on 2 others), removing three subassemblies, and two other circuit
boards, you find that the adjustment you wanted was accessible through a
hole in the case just by partially peeling back a rubber hand grip! (It
has happened to me).

When reassembling the equipment make sure to route cables and other wiring
such that they will not get pinched or snagged and possibly broken or have
their insulation nicked or pierced and that they will not get caught in
moving parts.  This is particularly critical for AC line operated appliances
and those with motors to minimize fire and shock hazard and future damage
to the device itself.  Replace any cable ties that were cut or removed during
disassembly and add additional ones of your own if needed.  Some electrical
tape may sometimes come in handy to provide insulation insurance as well.
As long as it does not get in the way, additional layers of tape will not
hurt and can provide some added insurance against future problems.  I often
put a layer of electrical tape around connections joined with WireNuts(tm)
as well just to be sure that they will not come off or that any exposed wire
will not short to anything.


  5.15) Getting built up dust and dirt out of a equipment


This should be the first step in any inspection and cleaning procedure.

Appliances containing fans or blowers seem to be dust magnets - an incredible
amount of disgusting fluffy stuff can build up in a short time - even with
built-in filters.

Use a soft brush (like a new cheap paint brush) to remove as much dirt,
dust, and crud, as possible without disturbing anything excessively.  Some
gentle blowing (but no high pressure air) may be helpful in dislodged
hard to get at dirt - but wear a dust mask.

Don't use compressed air on intricate mechanisms, however, as it might
dislodge dirt and dust which may then settle on lubricated parts and 
contaminating them.  High pressure air could move oil or grease from where
it is to where it should not be.  If you are talking about a shop air
line, the pressure may be much much too high and there may be contaminants
as well.

A Q-tip (cotton swab) moistened with politically correct alcohol can be used
to remove dust and dirt from various hard to get at surfaces.


  5.16) Lubrication of appliances and electronic equipment


The short recommendation is: Don't add any oil or grease unless you are
positively sure it is needed.  Most parts are lubricated at the factory and do
not need any further lubrication over their lifetime.  Too much lubrication is
worse then too little.  It is easy to add a drop of oil but difficult and time
consuming to restore a tape deck that has taken a swim.

NEVER, ever, use WD40!  WD40 is not a good lubricant despite the claims on the
label.  Legend has it that the WD stands for Water Displacer - which is one of
the functions of WD40 when used to coat tools for rust prevention.  WD40 is
much too thin to do any good as a general lubricant and will quickly collect
dirt and dry up.  It is also quite flammable and a pretty good solvent - there
is no telling what will be affected by this.

A light machine oil like electric motor or sewing machine oil should be
used for gear or wheel shafts.  A plastic safe grease like silicone grease
or Molylube is suitable for gears, cams, or mechanical (piano key) type
mode selectors.  Never use oil or grease on electrical contacts.

One should also NOT use a detergent oil.  This includes most automotive
engine oils which also have multiple additives which are not needed and are
undesirable for non-internal combustion engine applications.

3-In-One(tm) isn't too bad if that is all you have on hand and the future of
the universe depends on your fan running smoothly.  However, for things that
don't get a lot of use, it may gum up over time.  I don't know whether it
actually decomposes or just the lighter fractions (of the 3) evaporate.

Unless the unit was not properly lubricated at the factory (which is quite
possible), don't add any unless your inspection reveals the specific need.
Sometimes you will find a dry bearing, motor, lever, or gear shaft.  If
possible, disassemble and clean out the old lubricant before adding fresh
oil or grease.

Note that in most cases, oil is for plain bearings (not ball or roller)
and pivots while grease is used on sliding parts and gear teeth.

In general, do not lubricate anything unless you know there is a need.
Never 'shotgun' a problem by lubricating everything in sight!  You might
as well literally use a shotgun on the equipment!


  5.17) Common appliance problems


Despite the wide variety of appliances and uses to which they are put,
the vast majority of problems are going to be covered in the following
short list:

1. Broken wiring inside cordset - internal breaks in the conductors of
   cordsets or other connecting cords caused by flexing, pulling, or
   other long term abuse.  This is one of the most common problem with
   vacuum cleaners which tend to be dragged around by their tails.

   Testing: If the problem is intermittent, (or even if it is not), plug
   the appliance in and turn it on.  Then try bending or pushing the wire
   toward the plug or appliance connector end to see if you can make the
   internal conductors touch at least momentarily.  Ii the cordset is
   removable, test between ends with a continuity checker or multimeter
   on the low ohms scale.  If it is not detachable, open the appliance to
   perform this test.

2. Bad internal connections - broken wires, corroded or loosened terminals.
   Wires may break from vibration, corrosion, poor manufacturing, as
   well as thermal fatigue.  The break may be in a heating element or
   other subassembly.  In many cases, failure will be total as in
   when one of the AC line connections falls off.  At other times,
   operation will be intermittent or erratic - or parts of the appliance
   will not function.  For example, with a blow dryer, the heating element
   could open up but the fan may continue to run properly.

   Testing: In many cases, a visual inspection with some careful flexing
   and prodding will reveal the location of the bad connection.  If it is
   an intermittent, this may need to be done with a well insulated stick
   while the appliance is on and running (or attempting to run).  When
   all else fails, the use of a continuity checker or multimeter on the
   low ohms scale can identify broken connections which are not obviously
   wires visibly broken in two.  For testing heating elements, use the
   multimeter as a continuity checker may not be sensitive enough since
   the element normally has some resistance.

3. Short circuits.  While much less frequent than broken or intermittent
   connections, two wires touching or contacting the metal case of an
   appliance happens all too often.  Partially, this is due to the shoddy
   manufacturing quality of many small appliances like toaster ovens.  These
   also have metal (mostly) cabinets and many metal interior parts with
   sharp edges which can readily eat through wire insulation due to repeated
   vibrations, heating and cooling cycles, and the like.  Many appliances
   are apparently designed by engineers (this is being generous) who do not
   have any idea of how to build or repair them.  Thus, final assembly, for
   example, must sometimes be done blind - the wires get stuffed in and covers
   fastened - which may end up nicking or pinching wires between sharp metal
   parts.  The appliance passes the final inspection and tests but fails down
   the road.

   A short circuit may develop with no operational problems - but the case
   of the appliance will be electrically 'hot'.  This is a dangerous situation.
   Large appliances with 3 wire plugs - plugged into a properly grounded 3 wire
   circuit - would then blow a fuse or trip a circuit breaker.  However, small
   appliances like toaster, broilers, irons, etc., have two wire plugs and
   will just set there with a live cabinet.

   Testing: Visually inspect for bare wires or wires with frayed or worn
   insulation touching metal parts, terminals they should not be connected
   to, or other wires.  Use a multimeter on the high ohms scale to check
   between both prongs of the AC plug and any exposed metal parts.  Try all
   positions of any power or selector switches.  Any resistance measurement
   less than 100K ohms or so is cause for concern - and further checking.
   Also test between internal terminals and wires that should not be connected
   together.

   Too many people like to blame everything from blown light bulbs to
   strange noises on short circuits.  A 'slight', slow, or marginal short
   circuit is extremely rare.  Most short circuits in electrical wiring
   between live and neutral or ground (as opposed to inside appliances
   where other paths are possible) will blow a fuse or trip a breaker.  Bad
   connections (grounds, neutral, live), on the other hand, are much much
   more common.

4. Worn, dirty, or broken switches or thermostat contacts.  These will
   result in erratic or no action when the switch is flipped or thermostat
   knob is turned.  In many cases, the part will feel bad - it won't have
   that 'click' it had when new or may be hard to turn or flip.  Often,
   however, operation will just be erratic - jiggling the switch or knob
   will make the motor or light go on or off, for example.

   Testing: Where there is a changed feel to the switch or thermostat with
   an associated operational problem, there is little doubt that the part
   is bad and must be replaced.  Where this is not the case, label the
   connections to the switch or thermostat and then remove the wires.  Use
   the continuity checker or ohmmeter across each set of contacts.  They
   should be 0 ohms or open depending on the position of the switch or knob
   and nothing in between.  In most cases, you should be able to obtain
   both readings.  The exception is with respect to thermostats where room
   temperature is off one end of their range.  Inability to make the contacts
   open or close (except as noted above) or erratic intermediate resistances
   which are affected by tapping or jiggling are a sure sign of a bad set of
   contacts.

5. Gummed up lubrication, or worn or dry bearings.  Most modern appliances
   with motors are supposedly lubricated for life.  Don't believe it!  Often,
   due to environmental conditions (dust, dirt, humidity) or just poor quality
   control during manufacture (they forgot the oil), a motor or fan bearing
   will gum up or become dry resulting in sluggish and/or noisy operation
   and overheating.  In extreme cases, the bearing may seize resulting in
   a totally stopped motor.  If not detected, this may result in a blown
   fuse (at the least) and possibly a burnt out motor from the overheating.

   Testing: If the appliance does not run but there is a hum (AC line
   operated appliances) or runs sluggishly or with less power than you 
   recall when new, lubrication problems are likely.  With the appliance
   unplugged, check for free rotation of the motor(s).  In general, the
   shaft sticking out of the motor itself should turn freely with very
   little resistance.  If it is difficult to turn, the motor bearings
   themselves may need attention or the mechanism attached to the motor
   may be filled with crud.  In most cases, a thorough cleaning to remove
   all the old dried up and contaminated oil or grease followed by relubing
   with similar oil or grease as appropriate will return the appliance to
   good health.  Don't skimp on the disassembly - total cleaning will be
   best.  Even the motor should be carefully removed and broken down to
   its component parts - end plates, rotor, stator, brushes (if any) in
   order to properly clean and lubricate its bearings.  See the appropriate
   section of the chapter: "Motors 101" for the motor type in your appliance.

6. Broken or worn drive belts or gears - rotating parts do not rotate
   or turn slowly or with little power even through the motor is revving
   its little head off.  When the brush drive belt in an upright vacuum
   cleaner breaks, the results are obvious and the broken belt often falls
   to the ground (to be eaten by the dog or mistaken for a mouse tail - Eeek!)
   However, there are often other belts inside appliances which will result
   in less obvious consequences when they loosen with age or fail completely.

   Testing: Except for the case of a vacuum cleaner where the belt is readily
   accessible, open the appliance (unplugged!).  A good rubber belt will be
   perfectly elastic and will return to its relaxed length instantly when
   stretched by 25 percent and let go.  It will not be cracked, shiny, hard,
   or brittle.  A V-type belt should be dry (no oil coating), undamaged (not
   cracked, brittle, or frayed), and tight (it should deflect 1/4" to 1/2"
   when pressed firmly halfway between the pulleys).

   Sometimes all that is needed is a thorough cleaning with soap and water
   to remove accumulated oil or grease.  However, replacement will be required
   for most of these symptoms.  Belts are readily available and an exact
   match is rarely essential.

7. Broken parts - plastic or metal castings, linkages, washers, and other
   'doodads' are often not constructed quite the way they used to be.  When
   any of these fail, they can bring a complicated appliance to its knees.
   Failure may be caused by normal wear and tear, improper use (you tried
   to vacuum nuts and bolts just like on TV), accidents (why was your 3
   year old using the toaster oven as a step stool?), or shoddy manufacturing.

   Testing: In many cases, the problem will be obvious.  Where it is not,
   some careful detective work - putting the various mechanisms through
   their paces - should reveal what is not functioning.  Although replacement
   parts may be available, you can be sure that their cost will be excessive
   and improvisation may ultimately be the best approach to repair.  See
   the section: "Fil's tips on improvised parts repair".

8. Insect damage.  Many appliance make inviting homes for all sort of multi-
   legged creatures.  Evidence of their visits or extended stays will be
   obvious including frayed insulation, short circuits caused by bodily
   fluids or entire bodies, remains of food and droppings.  Even the smallest
   ventilation hole can be a front door.

   The result may be any of the items listed in (1) to (7) above.  Once the
   actual contamination has been removed and the area cleaned thoroughly,
   inspect for damage and repair as needed.  If the appliance failed while
   powered, you may also have damage to wiring or electronic components due
   to any short circuits that were created by the intruders' activities.


Chapter 6) Types of Parts Found in Small Appliances



  6.1) So many, so few


While there are an almost unlimited variety of small appliances and power
tools, they are nearly all constructed from under two dozen basic types
of parts.  And, even with these, there is a lot of overlap.

The following types of parts are found in line powered appliances:

        * Cordsets - wire and plug.
        * Internal wiring - cables and connectors.
        * Switches - power, mode, or speed selection.
        * Relays - electrically activated switches for power or control.
        * Electrical overload protection devices - fuses and circuit breakers.
        * Thermal protection devices - thermal fuses and thermal switches.
        * Controls 1 - adjustable thermostats and humidistats.
        * Controls 2 - rheostats and potentiometers.
        * Interlocks - prevent operation with case or door open.
        * Light bulbs - incandescent and fluorescent.
        * Indicators - incandescent or neon light bulbs or LEDs.
        * Heating elements - NiChrome coils or ribbon, Calrod, Quartz.
        * Solenoids - small and large.
        * Small electronic components - resistors, capacitors, diodes.
        * Motors - universal, induction, DC, timing.
        * Fans and Blowers - bladed or centrifugal.
        * Bearings and bushings.
        * Mechanical controllers - timing motors and cam switches.
        * Electronic controllers - simple delay or microprocessor based.

Battery and AC adapter powered appliance use most of the same types of
parts but they tend to be smaller and lower power than their line powered
counterparts.  For example, motors in line powered devices tend to be
larger, more powerful, and of different design (universal or induction
compared to permanent magnet DC type).  So, we add the following:

        * Batteries - Alkaline, Lithium, Nickel-Cadmium, Lead-acid.
        * AC adapters and chargers - wall 'warts' with AC or DC outputs.

The only major category of devices that these parts do not cover are gas
discharge lamps and lighting fixtures (fluorescent, neon, mercury, and
sodium), which we will discuss in a separate chapters.


  6.2) Cordsets - wire and plug


A 'cordset' is a combination of the cord consisting of 2 or 3 insulated wires
and a plug with 2 or 3 prongs.  Cord length varies from 12 inches (or less)
for some appliances like toasters to 25 feet or more for vacuum cleaners.
Most common length is 6-8 feet.  The size of the wire and type of insulation
also are important in matching a replacement cordset to an appliance.

Most plug-in appliances in the U.S. will have one of 3 types of line cord/plug
combinations:

1. Non-polarized 2 prong.  The 2 prongs are of equal width so the plug
   may be inserted in either direction.  These are almost universal
   on older appliances but may be found on modern appliances as well 
   which are double insulated or where polarity does not matter.  (Note:
   it **must** not matter for user safety in any case.  The only time it can
   matter otherwise is with respect to (1) possible RFI (Radio Frequency
   Interference) generation or (2) service safety (this would put the
   center contact of a light bulb socket or internal switch and fuse on
   the Hot wire).

2. Polarized 2 prong.  The prong that is supposed to be plugged into
   the Neutral slot of the outlet is wider.  All outlets since sometime
   around the 1950s (???) have been constructed to accept polarized plugs
   only one way.  While no appliance should ever be designed where the
   way it is plugged in can result in a user safety hazard, a lamp socket
   where the shell - the screw thread part - is plugged into Neutral is
   less hazardous when changing a light bulb.  In addition, when servicing
   a small appliance with the cover removed, the Hot wire with a polarized
   plug should go to the switch and fuse and thus most of the circuitry will
   be disconnected with the switch off or fuse pulled.

3. Grounded 3 prong.  In addition to Hot and Neutral, a third grounding
   prong is provided to connect the case of the equipment to safety Ground.
   This provides added protection should internal wiring accidentally short
   to a user accessible metal cabinet or control.  In this situation, the
   short circuit will (or is supposed to) blow a fuse or trip a circuit
   breaker or GFCI rather than present a shock hazard.  DO NOT just cut
   off the third prong if your outlet does not have a hole for it.  Have
   the outlet replaced with a properly grounded one (which may require
   pulling a new wire from the service panel).  As a short term solution,
   the use of a '3 to 2' prong adapter is acceptable IF AND ONLY IF the
   outlet box is securely connected to safety Ground already (BX or Romex
   cable with ground).  Grounding also is essential for surge suppressors
   to operate properly (to the extent that they ever do) and may reduce
   RFI susceptibility and emissions if line filters are included (as with
   computer equipment and consumer electronics).  Power conditioners require
   the Ground connection for line filtering as well.

Each of these may be light duty (less than 5 Amps or 600 Watts), medium
duty (8 A or 1000 W) or heavy duty (up to 15 A or 1800 W).  The rating is
usually required to be stamped on the cord itself or on a label attached
to the cord.  Thickness of the cord is not a reliable indication of its
power rating!  (Note: U.S. 115 VAC 15 amp circuits are assumed throughout
this document unless otherwise noted.)

Light duty cordsets are acceptable for most appliances without high power
heating elements or heavy duty electric motors.  These include table lamps,
TVs, VCRs, stereo components, computers, dot matrix and inkjet printers,
thermal fax machines, monitors, fans, can openers, etc.  Electric blankets,
heating pads, electric brooms, and food mixers are also low power and light
duty cordsets are acceptable.  The internal wires used is #18 AWG which is
the minimum acceptable wire size (highest AWG number) for any AC line powered
device.

Medium or heavy duty cordsets are REQUIRED for heating appliances like
electric heaters (both radiant and convection), toasters, broilers, steam and
dry irons, coffee makers and electric kettles, microwave and convection ovens,
laser printers, photocopiers, Xerographic based fax machines, canister and
upright vacuum cleaners and shop vacs, floor polishers, many portable and
most stationary power tools.  The internal wires used will be #16 AWG (medium
duty) or #14 AWG (heavy duty).

For replacement, always check the nameplate amps or wattage rating and use
a cordset which has a capacity at least equal to this.  The use of an
inadequate cordset represents a serious fire hazard.

Three prong grounded cordsets are required for most computer equipment,
heavy appliances, and anything which is not double insulated and has metal
parts that may be touched in normal operation (i.e., without disassembly).

The individual wires in all cordsets except for unpolarized types (e.g., lamp
cord) will be identified in some way.  For sheathed cables, color coding is
used.   Generally, in keeping with the NEC (Code), black will be Hot, white
will be Neutral, and green will be Safety Ground.  You may also find brown for
Hot, blue for Neutral, and green with a yellow stripe for Safety Ground.  This
is used internationally and is quite common for the cordsets of appliances and
electronic equipment.

For zip cord with a polarized plug, one of the wires will be tagged with with
a colored thread or a ridge on the outer insulation to indicate which is the
Neutral wire.  For unpolarized types like lamp cord, no identification is
needed (though there still may be some) as the wires and prongs of the plug are
identical.

In general, when replacement is needed, use the same configuration and
length and a heavy duty type if the original was heavy duty.  Substituting
a heavy duty cordset for a light duty one is acceptable as long as the
additional stiffness is acceptable in terms of convenience.  A shorter
cord can usually be used if desired.  In most cases, a longer cord (within
reason) can be substituted as well.  However, performance of heavy duty
high current high wattage appliances may suffer if a really long cord (or
extension cord) is used voltage drop from the wire resistance.  For a modest
increase in length, use the next larger wire size (heavy duty instead of
medium duty, #14 instead of #16, for example).

Before disconnecting the old cord, label connections or make a diagram and
then match the color code or other wire identifying information.  In all cases,
it is best to confirm your final wiring with a continuity tester or multimeter
on the low ohms scale.  Mistakes on your part or the manufacturer of the new
cord are not unheard of!

Common problems: internal wiring conductors broken at flex points (appliance
or plug).  With yard tools, cutting the entire cord is common.  The connections
at the plug may corrode as well resulting in heating or a broken connection.

Testing: Appliance cordsets can always be tested with a continuity checker or
multimeter on a the low ohms scale.

* Squeeze, press, spindle, fold, mutilate the cord particularly at both ends
  as while testing to locate intermittent problems.

* If you are too lazy to open the appliance (or this requires the removal of
  29 screws), an induction type of tester such as used to locate breaks in
  Christmas tree light strings can be used to confirm continuity by plugging
  the cord in both ways and checked along its length to see if a point of
  discontinuity can be located.

  (From: Brian Symons (brians@mackay.net.au)).

  A permanent bench setup with a pair of outlets (one wired with reverse
  polarity marked: FOR TESTING ONLY) can be provided to facilitate connecting
  to either of the wires of the cordset when using an induction type tester.

Note: broken wires inside the cordset at either the plug or appliance end
are among the most common causes of a dead vacuum cleaner due to abuse
it gets - being tugged from the outlet, vacuum being dragged around by
the cord, etc.  Many other types of appliances suffer the same fate.
Therefore, checking the cord and plug should be the first step in
troubleshooting any dead appliance.

If the cord is broken at the plug end, the easiest thing to do is to
replace just the plug.  A wide variety of replacement plugs are available
of three basic types: clamp-on/insulation piercing, screw terminals,
and wire compression.

Clamp-on/insulation piercing plugs are installed as follows:  First, the
cord is cleanly cut but not stripped and inserted into the body of the
plug.  A lid or clamping bar is then closed which internally pierces the
insulation and makes contact with the prongs.  When used with the proper
size wire, these are fairly reliable for light duty use - table lamps
and other low power appliances.  However, they can lead to problems of
intermittent or bad connections if the wire insulation thickness does not
precisely match what the plug expects.

Plugs with screw terminals make a much more secure robust connections but
require a bit more time and care in assembly to assure a proper connection
and avoid stray wire strands causing short circuits or sticking out and
representing a shock hazard.  Tightly twist the strands of the stripped
wire together before wrapping around the screw in a clockwise direction
before tightening.  Don't forget to install the fiber insulator that is
usually supplied with the plug.

The best plugs have wire clamp terminals.  The stripped end of the wire
is inserted into a hole and a screw is tightened to clamp the wire in
place.  Usually, a molded plastic cover is then screwed over this assembly
and includes a strain relief as well.  These are nearly foolproof and
consequently are used in the most demanding industrial and medical
applications.  They are, not surprisingly, also typically the most
expensive.

Where damage is present at the appliance end of the cord, it may be possible
to just cut off the bad portion and reinstall what remains inside of the
appliance.  As long as this is long enough and a means can be provided for
adequate strain relief, this is an acceptable alternative to replacement of
the entire cordset.


  6.3) Appliance cord gets hot


This applies to all high current appliances, not just space heaters though
these are most likely to be afflicted since they are likely to be run for
extended periods of time.

Of course, if the problem is with an *extension* cord, then either it is
overloaded or defective.  In either case, the solution should be obvious.

Some cords